Execute the operational activities required to maintain accurate, complete and auditable configuration information in the CMDB. Identify and record CIs in accordance with the approved Configuration Management Data Model, including their ownership, attributes, lifecycle status and relationships to services and other CIs. Support the collection, validation, reconciliation and maintenance of CI data received from discovery tools, supplier CMDBs and other approved sources. Investigate duplicate, missing, stale or incorrectly recorded CIs and update records or coordinate corrective action with the relevant Services Supplier or owner. Verify that recent or changed hardware, software, applications, operational documents and other controlled items are authorized and properly recorded.



Support the maintenance of configuration baselines and ensure changes to configuration records are associated with approved requests for change. Perform configuration status accounting and maintain current and historical configuration information, audit trails and supporting records. Respond to queries concerning CIs and configuration data. Assist with CMDB quality reviews, certification activities, physical audits and evidence collection, including checks covering infrastructure, end-user equipment, software, applications, cloud and virtual assets. Produce CMDB health, accuracy, completeness, compliance, discrepancy and corrective-action reports. Support updates to CI relationships, service mappings, asset records and data-quality metrics following changes, releases and audits.

📌 Configuration Analyst (Pune)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Pune