Azuga’s Customer Success Insurance Company Channel (INSCO) team is looking for organized individuals who enjoy tackling multiple tasks in a fast-paced setting. You will deliver a World Class customer experience while providing efficient and courteous proactive customer service and account management. Assist customers with data entry as well as account set-up and maintenance while growing a long-term business relationship with multiple points of contact.
Become the voice of the customer and collaborate with the appropriate internal departments to best accommodate the customer’s needs. Facilitate any and all training available to the customer. Reduce churn and maximize customer retention.
Primary Job Duties
General Position Summary
Azuga’s Customer Success Insurance Company Channel (INSCO) team is looking for organized individuals who enjoy tackling multiple tasks in a fast-paced environment.
You will deliver a World Class customer experience while providing efficient and courteous proactive customer service and account management. Assist customers with data entry as well as account set-up and maintenance while growing a long-term business relationship with multiple points of contact.
Become the voice of the customer and collaborate with the appropriate internal departments to best accommodate the customer’s needs. Facilitate any and all training available to the customer. Reduce churn and maximize customer retention.
Job Scope
Recurring work situation to occur regarding account interactions and management. Regular communication with executive level customers to help build and maintain strong working relationships. Operate independently with minimal supervision and may have to use a high degree of creativity to accommodate customer needs.
Fulfill the needs of customers by providing services through email, phone calls and online meetings. Contacts somet
📌 Customer Success Specialist (India)
🏢 Azuga
📍 India
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