Job Summary

• Relationship Manager role is to build and deepen long-term client relationships by understanding clients’ financial needs and delivering appropriate, customer-centric banking solutions.
• The role is responsible for providing high-quality service, increasing product penetration through relevant cross-sell opportunities, and achieving assigned portfolio and revenue targets.
• Relationship Manager acts as a trusted point of contact for clients, proactively identifying their needs, supporting their financial objectives, and ensuring a consistent client experience while adhering to the Bank’s risk, compliance, conduct and governance standards

Key Responsibilities

• Manage and deepen relationships with assigned clients through regular engagement and a solid understanding of their financial needs.
• Achieve agreed portfolio, revenue and business targets while identifying appropriate opportunities to increase product penetration and share of wallet.
• Provide high-quality, customer-centric service and ensure timely resolution of client requirements and service issues.




• Promote relevant banking, investment and wealth solutions based on client needs and suitability, supported by effective digital client engagement where appropriate. Client Engagement: myRM Digital Capability highlights the use of digital engagement to connect with clients and increase investment FUM and penetration.
• Maintain disciplined portfolio management, including client coverage, follow-ups, pipeline management and accurate completion of required processes and documentation.
• Comply with applicable laws, regulations, Bank policies, procedures and the Group Code of Conduct, and proactively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Demonstrate strong customer focus, collaboration, action orientation, sound judgment and integrity while contributing effectively to overall branch and team objectives.

Skills And Experience

Must-have Skills

• Cust

📌 Sr. Relationship Manager (Noida)
🏢 Standard Chartered India
📍 Noida