Designation: Assistant Manager - Client Delivery
Department: Client Project Execution Team
Location: Ahmedabad, Gujarat
Shift: 4 PM to 1:30 AM IST

Role Summary:
Lead end-to-end client project delivery governance across assigned accounts, ensuring launch readiness, milestone achievement, SLA compliance, portfolio health, risk management, and successful execution. Act as the primary coordination point between Client Success, Operations, Quality, WFM, MIS, Product Solutions, and leadership while driving accountability across cross-functional stakeholders.

Job Requirements and Competencies:
• 4+ years of experience in project management, program management, account management, or client delivery.
• Strong expertise in project planning, SLA governance, risk management, capacity planning, stakeholder management, and performance recovery.
• Proven experience managing multiple projects/accounts and delivering client-focused solutions.
• Solid communication, executive reporting, analytical, presentation, and problem-solving skills.
• Advanced proficiency in Excel, PowerPoint, Outlook,



and Teams.
• Demonstrated leadership, coaching, and cross-functional influence abilities.
• Bachelor’s degree in Business, Operations, Project Management, Healthcare Administration, or related field.

Key Responsibilities:
• Own project planning and execution from implementation through closure, including timelines, milestones, capacity, dependencies, and delivery strategy.
• Serve as the primary client delivery contact for project commitments, risks, escalations, and governance.
• Ensure on-time delivery against client expectations, contractual commitments, operational feasibility, and SLAs.
• Monitor portfolio health through project reviews, dashboards, trackers, and performance reporting.
• Track SLA attainment, milestones, capacity readiness, productivity, quality, and delivery risks; raise early warnings and drive recovery plans for at-risk projects.
• Lead cross-functional stakeholder

📌 Assistant Manager (Ahmedabad)
🏢 Advantmed India
📍 Ahmedabad