Key Responsibilities:

- Design develop and maintain customer communication solutions using Quadient Inspire Suite
- Create and manage personalized customer communications for email SMS print web and mobile channels
- Develop templates forms customer correspondence statements notices invoices and marketing communications
- Configure and optimize Quadient Inspire Designer Interactive Automation and Scaler components
- Integrate customer data from CRM ERP databases and enterprise systems
- Implement agile content business rules personalization and conditional messaging
- Support campaign execution and customer journey communication requirements
- Collaborate with marketing business product and technology teams to understand communication needs
- Perform testing troubleshooting deployment and production support activities
- Ensure compliance with branding accessibility regulatory and governance standards
- Analyze communication effectiveness and recommend optimization opportunities

Technical Requirements:

- Technology Digital Experience Platforms CS Customer Experience Management Platform Quadient Inspire

Additional Responsibilities:





- A d v a n c e d c o n c e p t u a l u n d e r s t a n d i n g o f a t l e a s t o n e P r o g r a m m i n g L a n g u a g e
- A d v a n c e d c o n c e p t u a l u n d e r s t a n d i n g o f o n e d a t a b a s e a n d o n e O p e r a t i n g S y s t e m
- U n d e r s t a n d i n g o f S o f t w a r e E n g i n e e r i n g w i t h p r a c t i c e i n a t l e a s t o n e p r o j e c t
- A b i l i t y t o c o n t r i b u t e i n m e d i u m t o c o m p l e x t a s k s i n d e p e n d e n t l y
- E x p o s u r e t o D e s i g n P r i n c i p l e s a n d a b i l i t y t o u n d e r s t a n d D e s i g n S p e c i f i c a t i o n s i n d e p e n d e n t l y
- A b i l i t y t o r u n T e s t C a s e s a n d s c e n a r i o s a s p e r t h e p l a n
- A b i l i t y t o a c c e p t a n d r e s p o n d t o p r o d u c t i o n i s s u e s a n d c o o r d i n a t e w i t h s t a k e h o l d e r s
- G o o d u n d e r s t a n d i n g o f S D L C
- A n a l y t i c a l a b i l i t i e s
- L o g i c a l t h i n k i n g
- A w a r e n e s s o f l a t e s t t e c h n o l o g i e s a n d t r e n d s

Preferred Skills: Technology->Digital Experience Platforms->CS - Customer Experience Management Platform->Quadient Inspire

📌 Senior Systems Engineer (India)
🏢 Infosys
📍 India