Responsibilities

- Drive product implementations: Lead end-to-end delivery for enterprise customers in line with Icertis methodology while respecting scope, schedules, and resource commitments.
- Requirement gathering and functional design: Partner with business stakeholders to understand and define requirements, then translate those into functional designs and configuration blueprints.
- System configuration and deployment ownership: Configure the Icertis platform and manage deployments across multiple engagements.
- Collaborate cross-functionally: Work with Engineering, QA, Support, and Product teams to ensure quality delivery and alignment with customer needs.
- Consulting capability building: Mentor junior consultants and help grow internal consulting competencies.
- Product roadmap contribution: Provide continuous feedback from customer projects to help refine the Icertis product strategy and enhancements.
- Client relationship management:



Cultivate strong working relationships with customer counterparts to drive satisfaction and delivery excellence.

Qualifications

- 4+ years of relevant experience in functional consulting with enterprise SAAS or ERP products.
- Proven track record of 3+ full lifecycle implementations - from requirements to go-live - as a functional consultant.
- Prior experience with Contract Management / Supply Chain solutions strongly preferred.
- Hands-on familiarity with the Icertis Contract Intelligence (ICI) platform or comparable CLM products is an added advantage.
- Willingness to work in rotational shifts.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple engagements.
- Robust analytical mindset with a focus on data-driven decision-making.
- Client-facing experience with the ability to coach, influence, and collaborate across teams.
- Flexibility and willingness to travel for customer engagements as required.

📌 Senior Functional Consultant - Professional Services (Pune)
🏢 Icertis
📍 Pune