MINIMUM EDUCATION - BACHELORS OF PHYSIOTHERPHY
OR MHA

FINANCE MANAGEMENT

v Monitor and achieve the budgeted Profit and Loss (P&L;).

v Develop forecasts, financial objectives and business plans.

OPERATIONS MANAGEMENT

v Directing all operational aspects including Service distribution, customer service, human resources, administration in accordance with the region objectives.

v Ensure all the leads for the day are addressed, converted, analyse the reasons for non conversion and work on recovery of non converted leads.

v Ensuring all the services scheduled for the day are assigned to staffs with proper resources including logistics.

v Complete end of the day sign off for all the services scheduled for the day.

v Oversee inventory Management for smooth patient care operations.

PEOPLE MANAGEMENT

v Maintain the optimum manpower through the interaction with the functional leads and HR.

v Provide leadership and guidance to Supervisors and Physiotherapists in the team.

v Monitor and ensure implementation of functional and behavioural training. Recommend training based on the customer feedback,



business requirement and Staff performance assessment.

v Carry out employee engagement activities which includes communication, motivation, team meetings and other welfare activities planned from time to time and build the internal employer brand.

v Guide the employees and be responsible to take corrective actions when required including discipline.

QUALITY MANAGEMENT

v Regularly audit electronic medical records for all the patients who are assessed and treated.

v Ensure all the quality Audits are adhered to and audit score maintained.

v Conduct supervisory visits in patients home to check quality of services rendered.

v Ensure positive customer satisfaction and resolution of all patient or client complaints with the help of concerned team members.

v Adhere to high ethical standards, and comply with all regulations/applicable laws, implement best practices.

v System compliance with Quality as per the company norms, SOPs.

Skills:- Operations, Retail operations, P&L; Management and Clinical Operations

📌 Manager - Rehabilitation (Bengaluru)
🏢 Nightingales Home Health Services
📍 Bengaluru