Customer Relations & Office Operations Executive

Company: Tech Aventure Infosolution LLP
Location: Infopark Cherthala, Kerala
Employment Type: Full-Time
Department: Administration & Customer Relations
About the Role

Tech Aventure Infosolution LLP is looking for a Customer Relations & Office Operations Executive who will be responsible for handling customers, coordinating daily office activities, managing official communications, and supporting the smooth day-to-day operation of the office.

The ideal candidate should have excellent communication skills in English and Malayalam, a professional attitude, and the ability to coordinate effectively with customers, employees, and management.
Key Responsibilities
Customer Handling & Communication

* Handle customer enquiries through phone calls, WhatsApp, email, and other communication channels.
* Understand customer requirements and provide appropriate information or coordinate with the relevant team.
* Maintain qualified and friendly communication with existing and prospective customers.




* Follow up with customers regarding enquiries, quotations, projects, payments, and other requirements.
* Coordinate customer meetings and appointments.
* Escalate technical or project-related issues to the appropriate team members.
Office Administration

* Manage and coordinate the daily activities of the office.
* Ensure smooth coordination between employees, customers, management, and external parties.
* Maintain basic office records, documents, and administrative information.
* Coordinate meetings, appointments, and office schedules.
* Monitor general office requirements and communicate them to management.
* Assist management with routine administrative activities.
Email & Official Communication

* Check the company's official email accounts regularly.
* Read, categorize, and prioritize incoming emails.
* Respond to customer and business enquiries professionally and promptly.
* Forward technical, financial, or project-related em

📌 Customer Relation (Cherthala)
🏢 Tech Aventure
📍 Cherthala