Role Overview
The Global Onboarding Team Lead will lead end-to-end employee onboarding operations across multiple geographies, ensuring a seamless, compliant, and timely onboarding experience for recent hires. The role will oversee onboarding workflows, background verification, HR systems transactions, documentation, stakeholder coordination, and first-day readiness while driving operational excellence, standardization, automation, and continuous improvement.
Key Responsibilities
Global Onboarding Operations
• Lead and oversee end-to-end onboarding activities across multiple countries and regions, ensuring adherence to global processes, SLAs, and compliance requirements.
• Manage onboarding from offer acceptance through Ready-to-Hire and Day 1 readiness, coordinating HR, Talent Acquisition, IT, Payroll, Facilities, and other stakeholders.
• Ensure timely completion and validation of employee documentation, onboarding tasks, and pre-employment requirements.
• Monitor onboarding volumes, workload distribution, SLAs, aging cases, and escalations across the team.
• Act as the escalation point for complex onboarding cases and ensure timely resolution.
Background Verification & Pre-Employment Checks
• Oversee end-to-end Background Verification (BGV) processes, including initiation, tracking, follow-up, completion, and exception management.
• Coordinate with BGV vendors and internal stakeholders to resolve discrepancies, delays, and incomplete checks.
• Ensure appropriate completion of BGV requirements before employee start date in accordance with company policy.
• Maintain accurate BGV trackers and reporting and provide regular status updates to stakeholders.
Workday & HR Systems
• Manage and oversee onboarding transactions and employee data updates in Workday and other HR systems.
• Ensure accuracy of employee records, onboarding data, organizational information, and required documentation.
• Review and validate HR system transactions and identify data or process di
📌 Global Onboarding Team Lead (India)
🏢 Astreya
📍 India