Group Company: United Knowledge Education Consultants Pvt Ltd
Designation: Client Engagement Support Specialist
Office Location: Nehru Place
Primary Responsibilities
• Provide day-to-day operational and administrative support to the Client Engagement team.
• Support Client Engagement Managers with university and partner account management activities.
• Coordinate with internal colleagues and global teams to share significant updates, gather feedback and ensure relevant information is communicated to Client Engagement Managers.
• Maintain and update trackers, spreadsheets and other records as and when required.
Additional Responsibilities
• Support the Client Engagement team with ad-hoc projects, activities and initiatives as required.
• Undertake any other responsibilities assigned by the CEM team in support of the Client Engagement function.
Reporting Team
• Reporting Designation: Manager, Client Engagement
• Reporting Department: Client Engagement
Educational qualifications preferred
• Category: Graduate
• Field specialization:
Business Administration / Management / Marketing / Communications / International Relations or any relevant discipline
• Degree: Bachelor's Degree
• Academic score: 50% and above
• Institution tier: Any recognised institution
Required Certification/s
Proficiency in Microsoft Excel; certification in Excel or other relevant tools would be an advantage but is not mandatory.
Required Training/s
Training on Client Engagement processes, CRM systems, internal systems and university/partner processes will be provided as required.
Industry: Education / International Education / EdTech / Client Services Role: Client Engagement / Account Support / Sales Support / Operations / Administration / Coordination Years of experience: 1–5 years
Key Performance Indicators
• Timely and accurate completion of assigned tasks and deliverables.
• Accuracy and timely maintenance of trackers, spreadsheets and records.
• Effective coordination and follow
📌 Client Engagement Support Specialist (India)
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📍 India