Job Description: Senior SAP S/4HANA Service Management Consultant
Position Overview
• Position: Senior SAP S/4HANA Service Management Consultant
• Experience Required: 5 to 12 years
• Location / Mode: PAN India / Hybrid
• Project Type: Implementation, Roll-outs, Private Edition Deployments, and Support
Role Summary
We are looking for an experienced Senior SAP S/4HANA Service Management Consultant specializing in RISE with SAP S/4HANA Cloud, Private Edition (PCE) environments. You will lead end-to-end service solution designs, configure complex service lifecycle processes, and drive cloud innovations (such as AI-powered service intelligence and Fiori apps) while ensuring seamless cross-functional integration.
Mandatory Requirements & Core Skills
• Experience: 5–12 years of hands-on SAP Service Management experience spanning CS (Customer Service), SM (Service Management), and S/4HANA Service.
• Communication: Solid communication, presentation, and stakeholder management skills with a proven consulting mindset.
• S/4HANA PCE Expertise:
Deep understanding of the SAP Private Edition operating model, shared responsibility framework, and cloud upgrade governance.
• Core Technical Skills: Proficiency with Fiori apps, OData APIs, extensibility options, and cross-functional integration with PM, SD, MM, FI/CO, and SAP FSM.
Key Responsibilities
• Solution Design & Implementation:
• Design, configure, and implement S/4HANA Service Management processes across the full service lifecycle: Engage, Sell, Contract, Plan, Schedule, Execute, Invoice, and Analyze.
• Map business requirements to standard capabilities including service orders, contracts, quotations, spare parts logistics, resource planning, and billing.
• Leverage latest S/4HANA PCE innovations including service team determination, advanced execution, Fiori apps, and AI-powered service intelligence.
• SAP S/4HANA Private Edition (PCE) Governance:
• Navigate the shared responsibility model between customers and SA
📌 Senior SAP S/4HANA Service Management Consultant (Pune)
🏢 Neev
📍 Pune