Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Ivalua

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a energetic business environment.

Roles & Responsibilities:

• Ivalua technical SME, extensive client collaboration and lead end-to-end Ivalua SI implementation and AMS programs.




• Provide solution architecture expertise to client problems that apply across Source-to-Pay processes of Ivalua modules.
• Lead the establishment and enforcement of development best practices and coding standards to maintain high-quality deliverables.
• Mentor and support team members to enhance their technical skills and professional growth.
• Coordinate with cross-functional teams to ensure seamless integration and deployment of custom software solutions. Coordinate with global onsite-offshore delivery teams.
• Manage risks, escalations, and dependency resolution.
• Actively engage in solution design, build, testing, cutover, hypercare, and transition to support.
• Ensure compliance with delivery standards and PMO governance.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Ivalua. Ivalua Delivery/Implementation Certification - L1/L2/L3.
• Strong experience in software architecture principles and des

📌 Application Support Engineer (Mumbai)
🏢 Accenture in India
📍 Mumbai