Job Summary

• Trade capture, booking amendments, Trade life cycle, Novations/Assignments, reconciliation and Control / Reporting activities of the business.
• Manage query remediation and other day-to-day processing, ensuring timely escalation to minimise risk exposure.
• New business enablement and solutions, partner to deliver strategic FM initiatives:
• Drive Operational readiness
• Collaborate with internal stakeholders to achieve seamless follow the sun model and constantly seek opportunities to achieve process consistency.
• Face of Operations to Trading and Sales Desks – primary point of contact:
• Insulate FM from post execution processing / queries, represent Operations functions
• Build team profile with the Front Office
• Stakeholder engagement, 2-way flow of information – “Trusted Advisor”
• Build solid relationship with internal teams to facilitate productive communications and speedy resolutions of issues:
• Identify and close knowledge gaps within the Hubs through hands on training
• Drive continuous improvement and innovate:




• Partner with Technology to deliver transformation
• Work with FO to identify booking model improvements and drive efficiency
• Be up to date and ensure compliance with regulatory requirements
• Adherence to Ops Risk Framework standards of implementation and process management.
• Constantly seek opportunities to improve global consistency, work closely with the onshore and other regions to close gaps and standardise processes.
• Build strong relationship with Onshore Middle-Office to facilitate effective communications and speedy resolutions of issues:
• Identify and close knowledge gaps through hands on training
• Be the subject matter expert for MIS, cost-per-trade, touch points per trade – drive their evolution and identify areas to proactively add value through improved data
• Operations representation for external/internal and regulator scheduled audits:
• Ensure Audit points are addressed within timelines
• Achieve regula

📌 Sr Manager Bengaluru
🏢 Standard Chartered India
📍 Bengaluru