About Ascendion

Ascendion is a leader in AI-Native platform driven software engineering company that underwrites outcomes, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com

Ascendion | Engineering to elevate life

We have a culture built on chance, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world's leading brands
• Solve complex problems – and learn recent skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience





Experience a community of change makers Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About The Role

The Salesforce L2 Support Lead will be responsible for leading the day-to-day support operations of the Salesforce platform, ensuring SLA adherence, driving incident resolution, managing backlog reduction, and providing technical leadership to the L2 support team. The role requires solid expertise in Salesforce Sales Cloud, incident management, stakeholder communication, and production support governance.

Job Title: Salesforce L2 Support Lead

Key Responsibilities

• Lead Salesforce L2 production support team and act as the primary owner for support delivery.
• Manage P1/P2 incidents, problem investigations, esca

📌 Salesforcesupport Lead Bengaluru
🏢 Ascendion
📍 Bengaluru