Location: Kolkata
Experience: 6 months – 1 year
Industry: Advertising / Marketing / Creative Agency
Employment Type: Full time
About the Role
We are looking for a proactive and organised Junior Client Servicing Executive to join our advertising agency. The ideal candidate should have excellent communication skills, a solid creative sense and the ability to effectively coordinate between clients, creative teams and other stakeholders.
The role involves understanding client requirements, managing day-to-day communication, coordinating people and projects, following up on deliverables and ensuring that work is executed accurately and on time
Key Responsibilities
• Act as a point of coordination between clients and the internal creative team.
• Understand client briefs and communicate requirements clearly to designers, copywriters and other team members.
• Coordinate with multiple team members to ensure projects progress smoothly and deadlines are met.
• Follow up with designers, copywriters, motion artists and other internal teams on assigned deliverables.
• Assist in managing workloads, priorities and timelines across different projects.
• Keep track of pending tasks and ensure timely follow-ups with the relevant team members.
• Follow up with clients for briefs, feedback, approvals and required information.
• Review creative outputs before sharing them with clients to ensure accuracy and completeness.
• Have a positive understanding of final output files, file formats, artwork versions, dimensions, resolutions and specifications for different media.
• Maintain proper version control and ensure the correct artwork is shared with clients and vendors.
• Coordinate adaptations and resizing of creative assets across different platforms and formats.
• Prepare and maintain project-related documents, presentations and reports.
• Use Microsoft Word, Excel and PowerPoint proficiently for day-to-day work.
• Maintain project timelines, status updates and follow-up schedules.
• Wo