Company Description Shark Certification Private Limited is Central India’s fastest-growing one-stop certification company, providing global certifications, consultancy, and training services. The organization is professionally managed and known for strong customer satisfaction, competitive pricing, and uncompromising quality standards. Backed by skilled consultants, auditors, assessors, trainers, and client servicing professionals, Shark delivers timely and reliable solutions. The company culture emphasizes delivering on commitments, taking personal interest in each client’s requirements, and continuously seeking feedback for improvement. A dynamic infrastructure and leadership by experienced industry experts enable Shark to take on recent challenges and sustain rapid growth.
Role Description This full-time Back Office Employee role is an in office position based in Indore. The role involves handling day-to-day administrative tasks such as data entry, documentation, record maintenance, and internal coordination to support certification, consultancy, and training operations.



The Back Office Employee will assist in preparing reports, managing files and client information, and coordinating with client servicing and audit teams to ensure smooth workflow. Responsibilities also include responding to basic client queries via phone or email, supporting billing and invoicing processes, and adhering to company policies and quality standards. The role requires consistent attention to detail, timely completion of assigned tasks, and collaboration with team members to meet service delivery timelines.
Qualifications
• Solid Back Office Operations skills, including data entry, documentation, and record management.
• Effective Communication skills for internal coordination and responding to client queries.
• Customer Service skills to support client servicing teams and maintain positive client interactions.
• Sales support skills to help the sales team with lead tracking, proposal prep

📌 Back Office Employee Indore
🏢 Shark Certification
📍 Indore