The Role

• Two critical functions. One operational owner.
• The Supervisor — People Operations oversees recruitment, onboarding, payroll, employee support, and workplace operations to ensure WWS runs smoothly without breakdowns.
• You manage recruitment execution, monitor hiring funnels and operational metrics, guide team performance, resolve escalations, and improve processes across both functions. You ensure the right people are hired, onboarded effectively, supported consistently, and retained through secure operational systems.
• The Anchor does not manage tasks. It stabilizes the people systems the organization depends on every day.

What You Will Own – Your Responsibilities

• Team supervision — managing daily operations across RMT and EEXOPS
• Recruitment oversight — monitoring hiring pipelines, onboarding, and retention metrics
• Employee operations management — overseeing payroll, attendance, vendors, facilities, and employee support
• Process compliance — ensuring HR, payroll, onboarding, and vendor processes meet compliance standards




• Performance tracking — reviewing KPIs, audits, and operational improvements
• Escalation management — resolving employee, payroll, vendor, and operational issues
• Reporting & analytics — preparing operational reports, SLA tracking, and performance summaries
• Team development — coaching teams, improving accountability, and strengthening collaboration

Non-Negotiable Metric

• OPERATIONAL COMPLIANCE + PEOPLE RETENTION
• TARGET: ≥ 95% Compliance | ≥ 90% First-Year Retention
• Measured through payroll accuracy, onboarding completion, recruitment turnaround time, employee query resolution, vendor SLA adherence, and operational compliance standards.

The Fight: What You will Fight:

• Organizations fail when recruitment hires quickly but onboarding breaks, when payroll errors damage trust, when vendors underperform without accountability, or when operational gaps quietly slow down every team.
• The Anchor fights fragmentation

📌 Supervisor Vellore
🏢 Wonder Worth Solutions
📍 Vellore