Do you want to help build the world’s greatest Developer Advocacy team? Amazon is seeking a energetic problem solver, who will be responsible for all aspects of supporting developer accounts for the Amazon Appstore. In this role, you will be a part of a team of exceptionally driven, customer-obsessed specialists who strive to provide best-in-class support to a growing international community of developers. You will work directly with developers resolve queries, recommend best actions, analyze trends and drive solutions that meet and exceed developer needs. As a Developer Advocate, you will interact with both external developers and internal teams via multiple communication channels to drive solutions to meet developer needs.

Key job responsibilities
Work with external developers to understand how they interact with the Amazon Appstore.
Dig into the details of a system or process to address customer problems
Provide valuable feedback to business and development teams to help shape tools, processes, and systems related to the developer journey




Identify patterns and trends within inbound contact activity across developers and conduct deep dive analysis in order to provide concise verbal and written reports to leadership.
Propose and drive cutting-edge solutions and projects to improve the developer experience and support
Collaborate with teammates and colleagues to establish yourself as a subject matter expert in developer-related topics
Contribute to refining nebulous program, service, and/or feature launches into defined and scalable goals
Summarize technical customer issues into notes that are readable by non-technical stakeholders (you can paraphrase a complex issue while writing for comprehension)

A day in the life
As a Developer Advocate, you will work directly with developers handling incoming queries and dig into details to analyze and resolve issues. You will be interacting with both external developers and internal teams via a number of communic

📌 Developer Advocate, Developer Solutions And Engineering Team Bengaluru
🏢 Amazon
📍 Bengaluru