Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM WebSphere Application Server Application Deployment
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively.

Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.




Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of application issues.
Document troubleshooting steps and solutions to build a knowledge base for future reference.
Assist in the deployment and configuration of application updates and patches.
Support junior team members by sharing knowledge and providing guidance when needed.

Qualified & Technical Skills:
Must To Have Skills: Proficiency in IBM WebSphere Application Server Application Deployment.
Experience with application server configuration and management.
Robust problem-solving skills related to application performance and availability.
Familiarity with monitoring tools and log analysis for troubleshooting.
Ability to work with multiple stakeholders to coordinate issue resolution.

Additional Information:
The candidate should have minimum 3 years

📌 Application Support Engineer Kolkata (India)
🏢 Accenture
📍 India