Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a recent industry, join our team as we help shape a brighter way forward.
Delivery of Client Satisfaction
• Manage end-to-end routing operations for employee transportation services across shifts.
• Ensure optimum route planning, route clubbing, and vehicle utilization while maintaining service quality.
• Monitor routing accuracy and ensure compliance with agreed service levels.
• Analyze demand patterns and optimize routes to improve efficiency and reduce transportation costs.
• Manage routing exceptions, ad-hoc requests, and service escalations.
• Coordinate with vendors, scheduling teams, tracking teams,
and command center for seamless operations.
• Ensure timely completion of routing activities within defined cut-off timelines.
• Drive continuous process improvements through automation and technology tools.
• Review and validate route splits, capacity utilization, and deployment plans.
• Collaborate with stakeholders to address transport-related concerns and enhance employee experience.
Achieving Safety Aspects
• Ensure compliance with all transportation safety protocols and regulatory requirements.
• Monitor escort allocation for female employees during night operations.
• Ensure routing complies with first pickup and last drop safety requirements.
• Review routing outputs to eliminate single female traveller scenarios and other safety deviations.
• Monitor and act on security dashboard alerts related to:• Vehicle over-speeding
• Geo-fence violations
• SOS alerts
• Vehicle stopp