The Export sales department in Mumbai is responsible for supporting the sales of power electronics equipment for various oil&gas; and industrial markets. Customers are typically oil-service companies, OEMs, EPSs, and dealers in industrial markets. The equipment we develop, manufacture, and service are primarily low- and medium-voltage drives, downhole sensors, and linear ESP. The job involves business trips across the region.

We are looking for a specialist to join our team with experience in the oil and gas industry, with positive knowledge of submersible and surface equipment, commissioning, maintenance and troubleshooting, testing downhole sensor/LESP, repairs, downhole equipment.

Principle Duties & Responsibilities
Technical support engineer is responsible for providing uninterrupted service of products in the region of location, equipment commissioning, repair, maintenance services. Perform business trips in the region of the base.
• Carry out commissioning of current equipment at the Customer's facilities.
• Support Equipment Pilot Operations (pilot tests),



ensuring that assigned pilot tests timelines and goals are met for all company products.
• Provide pre-project inspection of customer's facilities, in preparation for the first implementation of current products (for the market - General Industry).
• Perform out repairs of equipment. Maintain records and planning of spare parts for timely uninterrupted product service in the region.
• Receive equipment from the manufacturer's plant, arrange delivery to the customer's facilities, and control the accuracy of order paperwork.
• Consult the Customer's representatives on service maintenance and operation of the equipment. Receive incoming requests from customers for paid services. Conduct customer satisfaction survey on delivered and operated equipment.
• Collect and identify information on technical problems of the customer, to formulate proposals to improve the performance of the equipment in operation, technical process

📌 Technical Support Engineer Mumbai
🏢 Triol
📍 Mumbai