Job Purpose:
To lead the ideation, development and deployment of Artificial Intelligence (AI) and Generative AI (GenAI) technologies within the global Quality organization. This role ensures the compliant, harmonized, and value-driven use of AI and associated automation across GxP-regulated processes by acting as both a program lead and operational enabler. This role directs and manages the translation of business requirements into detailed user requirements and plays and active in the technical development, data pipeline, software documentation, validation efforts, user training, deployment and lifecycle management. The position supports users in the adoption of AI tools and ensures that all AI-enabled applications supported in this role meet regulatory, data integrity, and business performance standards. The role also serves as a key interface between Quality, TECH, Responsible AI other GSC BUs, and other functions to ensure that AI solutions are scalable, auditable, and continuously improved.

Key Responsibilities:

AI System Development, Deployment and Lifecycle Management:




• Define and continuously refine the roadmap for the supported system(s) and AI applications to include a product backlog of enhancements and updates.
• Working with process owners, all relevant stakeholders and Tech to translate the business-identified use cases into business requirements for cost and timing estimates and ultimately into user requirements.
• Drive delivery of AI prototypes to prove concepts and demonstrate value. Lead further refinement of the AI tool to deliver a minimum viable product (MVP) and iterations per the aligned to roadmap while realizing direct efficiency or effort reduction for the business.
• Lead the implementation of AI use cases across Quality domains, ensuring measurable impact on compliance, efficiency, adoption and user experience.
• Serve as business representative for the technology aspects of AI-enabled Quality processes, ensuring compliant and harmoni

📌 Associate Director Quality System Owner – Batch Release Bengaluru (India)
🏢 GSK
📍 India