Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Kubernetes
Valuable to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and collaboration with different teams to maintain service reliability and minimize disruptions, contributing to the overall stability and efficiency of business operations.

Roles & Responsibilities:
Expected to perform independently and become an SME.




Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of incidents and service requests.
Document troubleshooting steps and solutions to build a knowledge base for future reference.
Assist in the continuous improvement of support processes and tools to enhance service delivery.
Provide guidance and support to junior team members to foster their professional growth.

Skilled & Technical Skills:
Must To Have Skills: Proficiency in Kubernetes.
Experience with container orchestration and management in cloud and on-premises environments.
Solid understanding of system monitoring, logging, and alerting tools related to Kubernetes clusters.
Ability to troubleshoot and resolve issues related to application deployment, scaling, and networking within Kubernetes.
Familiarity with infras

📌 Application Support Engineer Bengaluru
🏢 Accenture
📍 Bengaluru