Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Principal SSD Applications Engineer is Micron's customer-facing SSD technical leader, driving complex issue resolution, technical enablement, and the successful qualification, deployment, production ramp, sustaining support, and adoption of SSD products and solutions.
Responsibilities
• Lead complex customer issue investigations, including issue replication, Level 1 debugging, root cause analysis, and failure analysis, and manage issues from escalation through resolution using Jira or an equivalent issue-tracking system.

• Drive customer issue prioritization, turnaround-time tracking, technical reviews, and escalation management while coordinating engineering, validation, quality, product management, field organizations, and ecosystem partners.





• Support customer qualification, platform integration, deployment, production ramp, sustaining activities, Level 1 performance testing, workload characterization, performance analysis, interoperability testing, validation, and technical troubleshooting for assigned SSD products and solutions.

• Communicate product capabilities, limitations, technical requirements, qualification criteria, deployment considerations, and technical findings through explicit, accurate, actionable, and customer-appropriate communications.

• Own firmware release management, including release planning, deployment readiness, firmware change-list development, release documentation, approval coordination, customer communications, and technical input for customer-specific firmware requirements.

• Develop and maintain customer-facing technical documentation, including standard and custom datasheets, application notes, errata, firmware release communic

📌 Principal Ssd Applications Engineer Hyderabad (India)
🏢 Micron Technology
📍 India