About this role:
Wells Fargo is seeking a Loan Servicing Representative.
Join a team that plays an significant role in delivering exceptional service and support throughout the loan lifecycle. In this position, you will help ensure accurate and timely loan servicing while supporting operational excellence, risk management, and customer-focused outcomes. Working within Wells Fargo's Global Operations organization, you will collaborate with partners across the business, contribute to process improvements, and help create a seamless experience for customers. This is a great chance to build your operations expertise, develop your career, and make a meaningful impact in a dynamic, rapid-paced environment. Based on the COO and Global Operations description, the role supports operational excellence, efficient service delivery, risk management, and customer-centric outcomes.

In this role, you will:
• Support loan servicing processes by completing moderately complex administrative, transactional, operational, and customer support activities.
• Review, research, calculate,



and submit moderately complex mortgage claims accurately and within established procedures.
• Respond to written and phone inquiries from customers, title companies, vendors, and internal partners regarding loans and servicing activities.
• Use relevant information and independent judgment to review and file claims in accordance with federal, state, client, and company requirements.
• Identify opportunities to improve loan servicing processes and recommend practical solutions.
• Work with agencies, investors, insurers, internal teams, and customers to resolve servicing-related questions.
• Receive direction from supervisors and escalate non-routine or complex matters to experienced team members.
• Share process knowledge and support less experienced colleagues when needed.

Required Qualifications
• 1+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the foll

📌 Loan Servicing Representative Hyderabad (India)
🏢 Wells Fargo
📍 India