What will you do?
• Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.
• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision. Additionally, you will provide ongoing in-services, and customer education to assigned account(s).
• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
• Solve potential product problems for customers in an expeditious and highly satisfactory manner.
• Collaborate with Sales Representatives and Marketing to increase public awareness and highlight clinical advantages of the products,
and build strong relationships with key surgeons and OR staff at targeted accounts.
• Provide feedback on product to improve performance and customer satisfaction.
What will you need?
• B.Tech Biomedical or similar education
• Experience in OT is a must
• 1.5 to 5 years of work experience with Robotic equipments
• Clinical support experience, for example as a medical field technician, application specialist or similar
• Robust customer focus, you place the customer at the heart of everything you do
• High level of stress resistance, demonstrated problem solving skills to troubleshoot potential problems
• Demonstrated detail orientation, curious and quick learner
• Fluent in English
Travel Percentage: 80%
📌 Associate Mps Mumbai
🏢 Stryker
📍 Mumbai
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