About the Role

We are seeking an enthusiastic and motivated Female Tele Sales Executive to join our e-pharmacy team. The role involves engaging with customers over phone calls, promoting healthcare and pharmacy services, assisting with medicine orders, and ensuring excellent customer satisfaction.

Key Responsibilities
Make outbound calls to prospective and existing customers to promote pharmacy products, health packages, and e-pharmacy services.
Handle inbound customer queries related to medicine orders, availability, discounts, and delivery timelines.
Maintain daily/weekly call logs, sales targets, and conversion records.
Upsell/cross-sell relevant medicines, wellness products, and diagnostic services.
Provide accurate information regarding prescriptions, offers, and order status.
Build and maintain a positive relationship with customers to ensure repeat business.
Coordinate with the operations and delivery team to resolve customer issues.




Achieve monthly sales and telecalling targets set by management.

Key Skills & Competencies
Excellent communication and persuasion skills (Hindi, English, Bengali preferred for Kolkata region).
Confidence in handling outbound telesales calls.
Ability to explain healthcare services/products clearly.
Positive computer knowledge (MS Office, CRM tools, order management software).
Robust customer handling and relationship management skills.

Eligibility Criteria
Education: Minimum 12th Pass / Graduate (any stream). Pharma background is an added advantage.
Experience: 0–3 years in telesales / telemarketing / pharmacy sales / BPO voice process. Freshers with positive communication skills are welcome.
Gender Preference: Female candidates.
Age: 20–35 years preferred.

Skills:- Sales and Telesales

📌 Female Tele Sales Executive E Pharmacy Kolkata
🏢 Niramayasoul
📍 Kolkata