• Solid hands-on experience with DevOps and CI/CD tools, including Terraform, Jenkins, and AWS CodePipeline, with the ability to create and modify infrastructure code.

• Hands-on experience with AWS services, including Amazon API Gateway, Amazon EKS, Amazon RDS, Amazon EC2, Amazon ElastiCache, Amazon OpenSearch Service, Amazon S3, and Amazon VPC.

• Experience with Amazon CloudWatch, Dynatrace, and Splunk for monitoring and observability.

• Experience in production monitoring, deployment support, incident management, troubleshooting, and root cause analysis.

Responsibilities
Roles & Responsibilities

• Develop, maintain, and modify Terraform code for AWS infrastructure and services.

• Build and support CI/CD pipelines using Jenkins and AWS CodePipeline.

• Manage application and infrastructure deployments across settings.

• Provide L2 production support, including monitoring, incident management, troubleshooting, and root cause analysis.

• Resolve production issues and make required code changes in supporting services.





• Monitor application and infrastructure health using CloudWatch, Dynatrace, and Splunk.

• Support the hybrid deployment model where applications run on AWS while execution remains on the Mastercard side.

• Provide support during the assigned shift to cover Vancouver and US business hours.

Qualifications
Bachelorette Degree in IT/Computer Engineering or similar field with 3 to 5 years of relevant experience.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of i

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