Meet the Team
The GTM IT Team builds and operates the systems behind Cisco's end-to-end customer lifecycle. We own Salesforce DevOps administration and release management, governance, AI automation, and security at scale.

Cisco is transforming its platforms toward AI-native development. You'll join the Engineering Excellence team and drive delivery across CRM. You'll collaborate daily with Salesforce, Copado, GitHub, and security teams to maintain code quality and third-party software compliance — while pushing the boundaries of what AI automation can do for platform governance.

Your Impact
We're hiring an engineer who can combine deep Salesforce DevOps expertise with up-to-date AI practices to accelerate how we build, test, and deploy.
• Coordinate Salesforce release activities and end-to-end deployment planning with cross-functional teams.
• Support go-live activities and ensure change management process is adhered to.
• Partner with architects and engineering teams to solve deployment and release problems using Salesforce Platform, Github, Copado and similar tools,



autonomous agents, LLM/SLMs, and up-to-date application architectures.
• Own and optimize Copado CI/CD pipelines end-to-end — including static analysis (SonarQube, Qwiet, PMD), automated testing, and workplace management across dev, staging, and production.
• Implement deployment best practices: redundant pipelines, rollback strategies, and governance controls aligned to org-wide security and compliance requirements.
• Define and document requirements, manage progress on Jira, and identify risks or gaps with proposed solutions while owning configuration changes and communication for CICD initiatives.
• Build AI-driven DevOps solutions: co-pilots, autonomous agents, intelligent workflows, and generative AI experiences.
• Collaborate with engineers for delivering complex implementations, improving code quality, and troubleshooting defects of CICD features.
• Embed engineering excellence practices — code revi

📌 Software Engineer Bengaluru
🏢 Cisco
📍 Bengaluru