About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:
Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
Believes and lives the attitude of “Sheer customer delight” – go beyond
To efficiently adhere to all “company procedures and policies.”
To work with the team to achieve award winning “customer service.”

Key Responsibilities:
Contribute to achieve store KPIs.




Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities
Superior understanding of Indian retailing and global trends.
Positive communication and interpersonal skills - understand customer needs
Positive at relationship building - conversion to sales
Ability to follow brand and store guidelines
Valuable operations experience – receiving stock, inventory keeping, cash handling etc.

Skills:- Customer Service, Retail, Know your customer, Customer Success, Sales, Retail operations and Sales Operations

📌 Fun Consultants Mumbai
🏢 Reliance Brands
📍 Mumbai