Company:
Marsh

Description:

We are seeking a talented individual to join our India Digital team at Marsh Business and Client Services function. This role will be based in Mumbai while requiring traveling across cities for client and internal meetings. This is a hybrid role that has a requirement of working at least three days a week in the office.
Digital Client Experience Leader Insurance Operations
• This is fantastic chance to drive the digital agenda for one of the worlds leading Insurance Broker, across our Specialty, Corporate & Risk Management businesses
• This role is responsible for working closely with regional and global digital team to understand the various digital offerings which needs to be marketed and rolled out for Marsh clients in India.
• You will work closely with our brokers and client teams for driving better Client outcomes and greater efficiency through deployment of digital technology

We will rely on you to:




• Partner with multiple digital teams across Marsh to understand our digital value proposition thereby build compelling value proposition for Indian clients.
• Collaborate with relevant business stakeholders to understand their focus areas and client needs, using these insights to design and tailor fit-for-purpose digital campaigns that support the business and align with the overall digital marketing strategy.
• Build compelling marketing propositions and plans that helps drive adoption of digital solutions.
• Work closely with the cross functional teams to leverage all aspects of digital agenda to enable enhanced client / prospect engagement, enhancing UX and engagement levels across the tools thus deliver an impactful client journey.
• Drive internal digital and AI initiatives targeted towards colleague adoption of digital and AI tools
• Foster collaboration across the various cross functional teams, regionally and globally ensuring successful outcomes.
• Actively engage key internal stakeholders, including client executive t

📌 Digital Transformation Strategy Leader Mumbai
🏢 Marsh Mclennan
📍 Mumbai