The FaaS Solutions Senior Manager is responsible to assist Sales & Development team to bridge market demands with scalable products & solutions. This role engages cross-functional teams and external stakeholders, including vendors, sellers, and clients, to uncover systemic pain points and translate them into high-value service offerings and commercial models.

Key job responsibilities
Chance Identification & Assessment
• Discovery: Conduct structured engagements with vendors, sellers, and internal operations teams to identify pain points, inefficiencies, and unmet needs within fulfillment workflows.
• Voice of the Customer (VoC) Synthesis: Consolidate feedback from external stakeholders and internal teams to surface recurring themes and prioritize high-impact prospect areas.
• Service Chance Definition: Translate stakeholder insights into structured problem statements and service hypotheses that feed into the FaaS product roadmap.
Stakeholder Engagement & Relationship Management
• External Advisory: Serve as a trusted advisor to sellers and vendors,



guiding them in articulating operational challenges and solution requirements.
• Cross-Functional Alignment: Collaborate with Product, Operations, Delivery, and Sales to ensure proposed solutions align with organizational capabilities.
• Executive Communication: Present business cases, findings, and solution frameworks to C-suite and senior leadership with clarity and confidence.
• As-Is process walk-through: Lead and support prospect discovery calls, product and solution demonstrations to articulate value and advance deal progression.
Solution Design & Go-to-Market Development
• Solution Structuring: Transform qualitative feedback and identified pain points into repeatable service offerings, workflows, and value propositions.
• Solution Assessment: Evaluate third-party products for suitability alongside custom-build options, ensuring alignment with business processes, transaction flows, and functional requi

📌 Senior Manager Bengaluru
🏢 Amazon
📍 Bengaluru