We are looking for a smart, enthusiastic and self-motivated fresh graduate to join our ERP Implementation team.
This is a hands-on learning prospect for someone who is interested in software, business processes and customer interaction, and wants to build a career in ERP implementation and business applications.
The role will involve learning our ERP/CRM product, understanding customer business processes, assisting in implementation and configuration, and working closely with customers and internal teams.
We are looking for someone who believes that every task, challenge and customer interaction adds to their experience and skilled growth.
Key Responsibilities
Learn and understand the company's ERP/CRM software and its various modules
Understand customer requirements and business processes
Assist the implementation team in configuring and deploying the software
Support customer onboarding and implementation activities
Coordinate with customers for data, information and implementation requirements
Assist in user training and product demonstrations
Help customers understand and use the software effectively
Coordinate with internal technical/product teams for resolving issues
Maintain implementation-related documentation and status updates
Follow up on pending implementation activities with customers and internal teams
Participate in customer meetings and site visits, whenever required
Continuously learn the product, industry processes and implementation methodology
What We Are Looking For
Fresh graduate from any discipline
BBA / B.Com / BCA / B.Sc / BE / B.Tech / MBA or equivalent preferred
Valuable communication and interpersonal skills
Logical and structured approach to problem-solving
Comfortable interacting with customers
Good understanding of basic computer applications
Willingness to learn software applications and business processes
Ability to understand processes and explain them clearly
Good follow-up and coordination skills
Comfortable taking responsibility and handling challenges
Willingness to travel locally for customer meetings/implementation, whenever required
The Attitude We Value
You don't need to know ERP implementation already.
We are looking for someone who is:
Smart Curious Positive Adaptable Responsible Willing to Learn