Roles & Responsibility:
Addressing user tickets for issues regarding hardware, software, and networking.
Assisting customers through installing applications and computer peripherals.
Providing technical support either by visiting in office or through remote-access systems.
Providing IT networks and customer services to users inside and outside the company.
Guide users with step-by-step instructions to resolve the issues.
Customizing the desktop applications as per the needs of users and clients.
Advising on software and hardware upgrades.
Maintaining a log of job tickets and maintenance tasks.
Ensuring that the user systems are working fine.
Creating technical reports and manuals.
Keep up with current breakthroughs in computing technology and research its reviews.
Periodically Antivirus & Software patches updates.
Hardware Inventory Management
Pay: ₹17,000.00 - ₹20,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Leave encashment
Provident Fund
Ability to commute/relocate:
Ekkattuthangal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Bike mandatory ?( Required)
Experience / Fresher ?( Required)
Current salary ?( Required)
Expected salary ?, Immediate joiner ?( Required )
Dou have experience in Desktop support engineer 1 to 2 years ?( Required)
Experience:
Total: 1 year (Required)
Location:
Ekkattuthangal, Chennai, Tamil Nadu (Required)
Willingness to travel:
50% (Required)
Work Location: On the road
📌 Desktop Support Engineer Field Ekkatuthangal
🏢 caresoft Technologies
📍 Ekkatuthangal
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