Telecalling Sales Team Leader who can manage and motivate our telecalling team, ensure effective lead follow-ups, improve conversions, and achieve daily and monthly sales targets.Job OverviewThe Telecalling Sales Team Leader will be responsible for managing the telecalling sales team, monitoring calls and follow-ups, allocating leads, tracking team performance, handling escalations, and ensuring sales targets are achieved.The candidate should be an excellent communicator, solid team manager, and highly comfortable working in a target-driven workplace.Key ResponsibilitiesTeam ManagementManage and supervise a team of telecallers/sales executives.Allocate leads to team members and ensure proper follow-up.Set daily, weekly, and monthly calling and conversion targets.Monitor individual and team performance.Conduct daily team briefings and performance reviews.Motivate the team to consistently achieve targets.Identify underperforming team members and provide coaching and training.Calling & Lead Follow-UpEnsure every assigned lead is contacted within the required response time.Monitor daily calling activity, connected calls, follow-ups,



and conversions.Ensure systematic follow-up of interested and potential customers/franchise prospects.Review pending and overdue follow-ups regularly.Help team members handle difficult conversations and customer objections.Take over significant or high-potential calls when required.Sales ConversionDrive the team toward lead-to-conversion targets.Monitor the complete sales funnel from lead → contact → interested → follow-up → meeting → conversion.Identify reasons for lost leads and implement corrective actions.Train telecallers on effective sales pitches, objection handling, and closing techniques.Ensure team members communicate the brand and offer accurately and professionally.Call Quality & MonitoringRegularly listen to recorded/live calls to evaluate call quality.Ensure team members follow approved calling scripts and sales processes.Provide constructive feedback to improve communication and conversion.Monitor professionalism, product knowledge, tone, and objection handling.Identify common customer objections and develop better responses with the team.Daily Reporting & CRM ManagementMaintain accurate records of all leads and follow-ups.Ensure the CRM/lead management system is updated regularly.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Team Leader/supervisor Meerut
🏢 Son of Swaad
📍 Meerut