Job Responsibilities
Coordinate with customers and the Sales Team for enquiries, quotations, and orders.
Process and maintain customer purchase orders and sales-related documents.
Coordinate with Production, Factory, Quality, Stores, Dispatch, and Accounts for timely order execution.
Follow up on production, dispatch, delivery schedules, and pending customer requirements.
Maintain records of orders, customer details, dispatches, and pending activities.
Coordinate with Accounts regarding invoices and customer payment follow-ups, when required.
Prepare daily/weekly sales and order status reports.
Handle customer queries and ensure timely resolution or escalation.
Ensure accurate and timely communication between the Head Office, Factory, Sales Team, and customers.
Maintain confidentiality of customer, pricing, and commercial information.
Required Skills
Valuable communication and coordination skills.
Solid follow-up and time-management skills.
Valuable knowledge of MS Excel, Word, and Email.
Attention to detail and ability to maintain proper records.
Ability to work with multiple departments and meet deadlines.
Experience in the packaging/manufacturing industry will be an advantage.
Qualification: Graduate
Experience: 1–5 years in Sales Coordination / Sales Support / Customer Coordination.
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
Health insurance
Paid sick time
Provident Fund