Key Responsibilities
Customer Greeting & Intake:
Greet arriving customers promptly and professionally.
Listen to complaints or routine maintenance needs (e.g., oil change, brake adjustments, engine noise).
Conduct a walk-around visual inspection and short test ride if necessary. [1, 2]
Job Card Creation & Estimates:
Open official job cards or work orders via Dealer Management Systems (DMS).
Write explicit descriptions of problems for the mechanics.
Prepare and explain transparent cost and labor estimates, delivery timelines, and warranty terms.
Workshop Coordination:
Hand over job cards to technicians and explain the expected work.
Track repair progress throughout the day to keep to the promised delivery time.
Coordinate with the parts department for spare parts availability.
Customer Communication & Upselling:




Call customers with status updates or if extra repair work is found.
Recommend preventive maintenance, OEM accessories, extended warranties, or periodic service packages.
Billing & Vehicle Handover:
Review the final invoice with the customer, explaining parts replaced and labor charges.
Handle payment processing and deliver the vehicle key after a final quality check.
Address post-service feedback or minor complaints.

Contact no:+91-XXXXXXXXXX

Pay: From ₹15,000.00 per month

Advantages:
Health insurance
Internet reimbursement
Provident Fund

Work Location: In person

📌 Service Advisor Kk Nagar (K. K. Nagar)
🏢 Haritha Honda
📍 K. K. Nagar