Site Reliability Engineer
Experience: 5+ Years
Location: Bangalore

Job Responsibilities
Handling L1 Security tickets for DBRE team
Attending access-related queries
Create DBs and manage insertion and deletion operations
Running DB queries which involve minimal engagement
DB Schema changes
Handling data gathering requests
Handling low-level setting issues
Incident handling
Dashboard creation
Quick fix / patch fixing
Documentation
SOP creation
Alert modification and threshold management
Backup monitoring
Restoration activities
Ticket monitoring for the respective support area and communicating with customers for additional information and status updates
Responsible for triaging and solving production issues and updating tickets to stakeholders by adhering to SLAs




Work on resolution of tickets as per priority and perform requests, recovery, data fixes, etc.
Problem Management
Maintain all relevant documentation
Jira queue monitoring, creating and updating tickets with resolution details and categorization
Responsible for updating tickets, addressing escalations and sharing progress with end users
Keep updated on support process knowledge and overall adherence to SLA and metrics
Perform initial troubleshooting, do analysis and resolve customer concerns

Pay: ₹1,200,000.00 - ₹2,500,000.00 per year

Application Question(s):
What is your current CTC ?
What is your notice period ?

Work Location: In person

📌 Senior Site Reliability Engineer Bengaluru
🏢 S. A. Solution
📍 Bengaluru