08 Oct
|
Aaryanam BPO
|
Gurugram
08 Oct
Aaryanam BPO
Gurugram
Domestic Customer Support
Meal: One-Time Meal Provided
Cab Facility: Both-Side Cab
Working Days: 5 Days a Week
Experience: Fresher
Qualification: Minimum 12th Pass
Location: Sector 18, Gurgaon
Salary: ₹15,000 – ₹30,000 In-Hand + Incentives
Communication: Excellent English Communication
Required Roles & Responsibilities
Handle customer queries through calls, emails, and chat in a qualified manner.
Understand customer concerns and provide accurate information and appropriate solutions.
Resolve customer complaints efficiently while maintaining a positive customer experience.
Identify customer requirements and assist them with suitable solutions.
Maintain accurate records of customer interactions and follow-ups.
Follow up with customers to ensure timely resolution of their concerns.
Coordinate with internal teams to resolve complex customer issues.
Maintain a courteous, qualified,
and customer-focused approach during every interaction.
Follow company policies, processes, and service quality standards.
Ensure high levels of customer satisfaction and service excellence.
Pay: ₹15,000.00 - ₹30,000.00 per month
Advantages:
Commuter assistance
Food provided
Health insurance
Life insurance
Provident Fund
Application Question(s):
How much do you rate your English communication skill out of 10?
How many months of experience do you have in calling related roles?
What's your last in-hand salary ?
Are you ok with the sales role with higher incentives ?
Education:
Bachelor's (Preferred)
Language:
English (Preferred)
Location:
Gurgaon H.O, Gurugram, Haryana (Preferred)
Work Location: In person
📌 Domestic Customer Support Gurugram
🏢 Aaryanam BPO
📍 Gurugram