Role Focus:
The role will focus on automobile dealership operations, service coordination,call-centre operations.
Key Responsibilities:
Manage day-to-day Call Centre
Coordinate service appointments and customer follow-ups
Handle customer queries, complaints, and escalations
Monitor customer satisfaction and service quality
Coordinate with Service, Sales, Bodyshop
Track leads, service follow-ups
Ensure timely follow-up with customers and improve customer experience
Educational Qualification: Any Degree
Experience: Experience in automobile dealership / customer care / CRM / service coordination will be preferred.
Pay: ₹25,000.00 - ₹30,000.00 per month
Advantages:
Adaptable schedule
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Provident Fund
Work Location: In person
📌 Call Centre Manager Malaparamba (India)
🏢 Popular Vehicles and services
📍 India
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