The Front Office Associate is responsible for handling guest check-in and check-out, assisting guests with their needs, and ensuring a smooth and pleasant stay experience.
Key Responsibilities:
Welcome guests in a polite and friendly manner
Handle check-in and check-out procedures
Answer phone calls and respond to guest inquiries
Manage room bookings and reservations
Maintain guest records and update details in the system
Handle payments, billing, and issue invoices
Coordinate with housekeeping for room readiness
Address guest complaints and resolve basic issues
Keep the front desk area clean and organized
Requirements:
Basic education (graduate preferred)
Positive communication skills (Hindi & basic English)
Basic computer knowledge
Friendly and helpful attitude
Willingness to work in shifts
Experience:
0–2 years of experience in hotel (freshers can apply)
Perks:
Food provided
Provident Fund
Work Location: In person
Pay: ₹13,500.00 - ₹18,000.00 per month
Advantages:
Food provided
Provident Fund
Work Location: In person
📌 Front Office Associate Amritsar
🏢 Amritara Hotels and Resorts
📍 Amritsar
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