08 Oct
|
Zone by the Park
|
Laxmi Nagar
08 Oct
Zone by the Park
Laxmi Nagar
We are seeking a highly motivated and customer-focused Sales Associate to join our dynamic team in the hospitality industry. The ideal candidate will have a Bachelor of Science in Hotel Management and a passion for delivering excellent customer service. As a Sales Associate, you will be responsible for driving sales, building customer relationships, and ensuring an exceptional guest experience that aligns with the standards of the hotel or resort.
Key Responsibilities:
Customer Engagement: Assist guests in identifying and purchasing hotel services, packages, and accommodations. Provide information about amenities, services, and special promotions.
Sales: Promote and sell hotel products and services, including booking rooms, events, and other amenities to meet individual and team sales targets.
Market Knowledge: Keep up-to-date with the latest industry trends, local events, and competition to provide guests with tailored recommendations.
Relationship Management: Build long-term relationships with clients to encourage repeat business. Maintain a customer database for follow-ups, future sales, and promotional offers.
Team Collaboration: Work closely with other hotel departments, including front desk, housekeeping, and food & beverage, to ensure a seamless experience for guests.
Reporting:
Assist with the preparation of sales reports, tracking and analyzing sales performance, and suggesting improvements to sales strategies.
Customer Feedback: Collect guest feedback to improve service and implement changes to exceed customer expectations.
Promotion & Marketing Support: Support the marketing team by helping with promotional events, campaigns, and advertising initiatives aimed at increasing hotel bookings.
Requirements:
Bachelor’s degree in Hotel Management.
Previous experience in a sales role, ideally in the hospitality industry.
Robust interpersonal, communication, and negotiation skills.
Knowledge of sales principles, customer relationship management (CRM), and marketing strategies.
Proficiency in hotel management software and Microsoft Office Suite.
Ability to work in a quick-paced setting and manage multiple tasks simultaneously.
A positive, professional, and approachable attitude.
CONTACT
HR-+91-XXXXXXXXXX
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Flexible schedule
Food provided
Health insurance
Provident Fund
Language:
English (Preferred)
Work Location: In person
📌 Sales Manager Lakshmi Nagar (Laxmi Nagar)
🏢 Zone by the Park
📍 Laxmi Nagar