Greetings From Jenneys Residency (Coimbatore)

Responsibilities
Manage the day-to-day operations of the Front Office department.
Supervise and guide Front Office staff, including receptionists, guest relations, and bell desk teams.
Ensure smooth check-in and check-out procedures and maintain high guest service standards.
Handle guest complaints, requests, and special requirements professionally and promptly.
Monitor room availability, reservations, cancellations, no-shows, and room status.
Coordinate closely with Housekeeping, F&B;, Maintenance, Sales, and Accounts departments.
Ensure accurate billing, cash handling, credit transactions, and shift closing procedures.
Monitor room revenue, occupancy, ADR, and other front-office performance indicators.
Ensure proper handling of VIP, repeat, corporate, and special-category guests.
Conduct daily briefings and ensure effective communication among team members.
Prepare and verify daily reports, including occupancy, revenue, arrivals, departures, and room status reports.
Ensure compliance with hotel SOPs, guest safety procedures, and company policies.
Train, coach, and evaluate Front Office team members.
Prepare staff duty rosters and manage attendance, leave,



and manpower requirements.
Monitor upselling opportunities and encourage the team to maximize room revenue.
Maintain proper records, logs, registers, and documentation.
Coordinate with management during VIP visits, events, group arrivals, and high-occupancy periods.
Ensure guest feedback is recorded and appropriate corrective action is taken.
Monitor online guest reviews and coordinate responses where required.
Ensure proper handover between shifts and maintain continuity of operations.

Eligibility
A Bachelor’s degree in Hospitality Management, Hotel Administration, or Business Administration is Required
1–2 year Diploma in Front Office Management is also eligible to apply
Candidates typically need at least 3 years in a supervisory or assistant management role (e.g., Assistant Front Office Manager)

Location : Coimbatore

Shift : Rotational Shift

Eligible Candidates Apply soon.Grab your Opportunities.

Job Types: Full time, Permanent

Pay: ₹28,000.00 - ₹30,000.00 per month

Perks:
Cell phone reimbursement
Food provided
Provident Fund

Work Location: In person

📌 Front Office Manager Hotel Experience Candidate Only Coimbatore
🏢 JENNEYS RESIDENCY PRIVATE
📍 Coimbatore