Job Description:
Greet and assist patients and visitors in a professional and courteous manner.
Handle patient registration, appointments, admissions, and discharge-related enquiries.
Manage incoming and outgoing calls and provide accurate information.
Coordinate with doctors, nurses, billing, laboratory, pharmacy, and other departments.
Maintain patient records and reception-related documents.
Handle billing/payment-related enquiries when required.
Ensure smooth and efficient functioning of the reception area.
Maintain confidentiality of patient and hospital information.
Requirements:
Previous experience as a Hospital Receptionist / Front Office Executive is preferred.
Positive communication and interpersonal skills.
Basic computer knowledge and familiarity with hospital software.
Ability to handle patients and attendants politely and professionally.
Positive Malayalam and English communication skills; Hindi/other languages will be an advantage.
Candidates who can join immediately will be preferred.
Employment Type: Full time
Experience: 1–2 years preferred