Front Office Associate

Company: Sunlytics Powersol
Location: Karamana, Thiruvananthapuram, Kerala
Experience: 1–2 Years
Employment Type: Full-time

About Sunlytics Powersol

Sunlytics Powersol is a growing solar and next-generation energy solutions company focused on delivering reliable and customer-centric solar solutions. We are looking for a Front Office Associate to join our Karamana office and be the first point of contact for customers, visitors, and business enquiries.

Job Responsibilities
Manage the front office and reception area professionally.
Welcome and assist customers, visitors, and business associates.
Handle incoming calls, enquiries, and customer communications.
Coordinate appointments, meetings, and customer visits.
Maintain customer records, enquiries, and basic office documentation.
Coordinate with sales, service, and technical teams for customer requirements.
Follow up on customer enquiries and direct them to the appropriate team.
Handle basic administrative and office coordination activities.
Maintain a professional and friendly relationship with customers.
Assist the management and other departments with day-to-day office activities.
Manage Solar subsidy procedures and Loan procedures online.

Requirements
1–2 years of experience in front office,



reception, customer service, administration, or a similar role.
Good communication and interpersonal skills.
Proficiency in English and Malayalam; Hindi or other languages will be an added advantage.
Basic knowledge of MS Office / Google Workspace.
Good telephone etiquette and customer-handling skills.
Well-organized, presentable, and skilled.
Ability to multitask and coordinate with different teams.
Candidates with experience in the solar/renewable energy domain will be given an added advantage.

Preferred Candidate

We are looking for someone who is:
Customer-friendly and approachable
Responsible and organized
Good at communication and follow-ups
Comfortable working in a rapid-paced business environment
Willing to learn about solar products and services

What We Offer
Opportunity to work with a growing solar energy company
Professional and supportive work environment
Learning and career-growth opportunities
Exposure to the solar and renewable energy industry

Job Location: Karamana, Thiruvananthapuram, Kerala

Experience: 1–2 Years

Job Type: Full time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Front Office Associate Karamana
🏢 Sunlytics Powersol
📍 Karamana