We are looking for a confident and customer-focused Client Relationship Executive to manage client communication, build solid relationships, and ensure a smooth client experience.
Key Responsibilities
Communicate with clients through calls, WhatsApp, email, and meetings.
Understand client requirements and provide appropriate assistance.
Maintain regular follow-ups with clients.
Coordinate with internal teams to resolve client queries.
Maintain accurate client records and update client information.
Build and maintain positive relationships with clients.
Handle client concerns professionally and ensure timely resolution.
Follow up with clients regarding pending requirements.
Requirements
Valuable English communication skills are required.
Strong client-handling and follow-up skills.
Confident and skilled personality.
Good interpersonal and communication skills.
Basic knowledge of MS Office/CRM.
Previous experience in customer service, sales, travel, or client handling will be preferred.
Freshers with excellent communication skills can also apply.
Experience
0–3 years
Skills
Client Handling | Communication | Follow-up | Customer Service | Relationship Management | Coordination