Job Summary:
We are looking for a friendly and customer-focused Customer Care Executive to handle customer queries and provide excellent service to cinema guests.

Key Responsibilities:
Handle customer queries related to tickets, shows, seating, offers, and bookings.
Assist customers with booking, cancellation, refund, and payment-related issues.
Resolve customer complaints promptly and professionally.
Coordinate with cinema operations and other teams to resolve customer concerns.
Maintain accurate records of customer interactions and feedback.
Ensure a positive and hassle-free customer experience.

Requirements:
Excellent communication and interpersonal skills.
Customer-service-oriented and problem-solving attitude.
Basic computer knowledge.
Prior experience in customer service, hospitality, or the cinema industry is an advantage.
Willingness to work in rotational shifts, including weekends and holidays.

Pay: ₹14,000.00 - ₹18,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Customer Care Executive Agra
🏢 Moviemax
📍 Agra