Job Summary:

The VIP Host delivers a personalized, discreet, and exceptional experience to members and guests. The role focuses on building robust relationships, anticipating needs, handling requests end-to-end, and ensuring seamless service. The ideal candidate has excellent communication skills, emotional intelligence, attention to detail, and a genuine passion for luxury hospitality.

Key Responsibilities:
Build solid, genuine relationships with members.
Welcome and personally onboard current members.
Be present across courts, wellness areas, lounges, dining spaces and social areas.
Anticipate member needs before they have to ask.
Take ownership of member requests until completion.
Coordinate internally to resolve issues rather than passing members between departments.
Resolve poor experiences calmly and personally.
Stay informed about what is happening across the House and recommend relevant experiences.
Make thoughtful introductions where appropriate.
Know when a member wants engagement and when they prefer privacy.
Ensure useful member information reaches the right people.
Notice anything diminishing the member experience and take responsibility for addressing it.

📌 Club Host Bengaluru (India)
🏢 Elite Butlers
📍 India