08 Oct
|
Excel India IMF Private
|
India
08 Oct
Excel India IMF Private
India
We are looking for a proactive, energetic, and articulate Telecalling Executive with 1 to 2 years of experience to join our growing team. In this role, you will be responsible for making outbound calls to prospective clients, pitching our services/products, handling inquiries, and maintaining accurate customer interaction records.
Key Responsibilities
Outbound Calling: Initiate phone calls to potential leads to introduce company products and services using standard scripts.
Lead Generation & Conversion: Qualify potential leads, convert prospective clients into qualified opportunities, or schedule follow-up meetings for the sales team.
Customer Support: Answer customer inquiries clearly, resolve doubts, and explain feature/benefit offerings accurately.
Data & CRM Management: Log daily call activity, update customer details, and keep track of follow-up schedules in the CRM database/Excel.
Target Achievement: Consistently meet or exceed daily call volume metrics, lead generation targets, and monthly performance goals.
Required Skills & Qualifications
Experience: 1 to 2 years of proven hands-on experience as a Telecaller, Inside Sales Representative, or Customer Service Executive.
Language Proficiency: Strong verbal and written communication skills in English (fluency in a local language like Hindi or regional dialect is a plus).
Education: Higher Secondary (10+2) or Any Graduate degree.
Soft Skills: Active listening ability, positive phone etiquette, high persuasion skills, and a skilled, patient demeanor.
Technical Knowledge: Basic proficiency in MS Office (Excel/Word) and familiarity with CRM systems or calling software.
Compensation & Perks
Fixed Salary: ₹8,000 – ₹15,000 / month (based on prior experience and skill set)
Variable Pay: High performance-based daily/monthly incentives
Perks: Paid training, career advancement prospects, and paid time off
Work Location: In person
📌 Tele Caller Executive Bhubaneswar (India)
🏢 Excel India IMF Private
📍 India