Student Service Officer

Openings :1

Experience Required :2 years to 7 years

Posted on :06 Oct 2026

Job Reference Id :2RFR822

Location :Tirupati

Department :Branch Ops

Closing Date :20 Oct 2026

Required SkillsKey skills expected for this role

Job DetailsFull description of the role and responsibilities

Role: Student Service Officer

Department: Branch Ops

Designation: Executive

Location: Hyderabad - Himayat Nagar

As an SSO, you are expected to:
Ensure a delightful customer service experience by developing a solid rapport with the Student & Parents.
Addressing the concerns of Students & Parents by offering a quick resolution.
Collaborate and consult with parents, teachers, branch head and any other stakeholders to ensure a favourable learning setting for the student.




Ensure collection of outstanding fee from parents within the specified time.
Ensure retention of Students and controlling Left-outs.
Collaborate with ACAD and Non ACAD teams, to manage all class announcements, notice board maintenance & Parent Teacher Meeting Coordination.
Ensure adherence to internal process and compliances.
Ability to handle students and parents in an empathic & patient manner.
Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to services.
Fluency in English and Regional Language communication.

11 Customer Orientation.
Sense of Ownership and Accountability.
Result orientation.
Emotional intelligence for working in a Team.

📌 Student Service Officer Tirupati
🏢 Aakash
📍 Tirupati